Permission to Screw Up
Kristen Hadeed
“This is the story of how Kristen Hadeed built Student Maid, a cleaning company where people are happy, loyal, productive, and empowered, even while they’re mopping floors and scrubbing toilets. It’s the story of how she went from being an almost comically inept leader to a sought-after CEO who teaches others how to lead.”
My wife listened to this book as an audiobook on long car rides, and I listened to some of it with her. This book was narrated to great effect by the author. This was amazing because although there was the standard business techniques that you get in any book, they were told as part of an enthralling story. It was told in such a way that the reader felt like they were there with Kristen, and wanted to know what would happen next. There were no bits where I was bored!
I felt like it was a longer than normal talking book that I would listen to, but it didn’t feel that long. [Rose notes that it clocks in at 5.5 hours(as opposed to Get to the Point, which was only two hours)]. I don’t normally like reading things twice, but there were some parts that I HAVE read again, such as the techniques of how to FBI (it’s a feedback technique).
Anyone in a leadership role, not just owning your own business (also middle manager, team leader etc) should read this book. There are business books out there that contradict themselves but this book tell you that even if others say that this is the ‘best way’, if it doesn’t suit your team, don’t push something that isn’t working.
The book by itself was 4 stars, but with the reading it’s 5 stars. The author helped. It sounded as if it wasn’t a book, it was a story. I’m not sure if the author had put in side notes that weren’t in the text, but it sounded like it. It felt like even when she ‘renamed’ characters, it was real in the story.
Some of the techniques that she uses and decided as really good should be highlighted more – like shit sandwiches, but FBI is better than that. They were explained equally, but more emphasis should be put on the FBI. The FBI method stands for: feelings, behavior, impact. It starts with saying how you feel, and then your feedback-ee can’t argue that and get off topic. What is the impact on the relationship, company, team, client etc? Feedback shouldn’t be an ordeal and a sit down session. Everyone in a team should be able to give FBI.
The take home message from this book is that team company culture is important and how to give feedback using the FBI method. Always keep trying different things, and if that isn’t working for you in those circumstances, try something else.








In the first line the author warns the reader – “Oh, no. Not another book about ethics” – in a laughing way that this won’t be one of those books. But it kinda is just another book about ethics. It was very slow to start off with, and there was a point near the start where I wanted to abandon it, but then I pushed through and got to a better part later on.I read it when I knew I would be distracted because I could easily pick it up and drop it again – it didn’t require too much brain power.
This book will leave you feeling breathless and raw. The author’s honesty is breathtaking and painful, and will make inroads on your heart. What Michelle has written will resonate with other people who have been or are depressed, and hopefully make people feel less alone. Her descriptions of how she felt when deeply depressed may feel familiar, equally so the pages on her social anxiety.
Where should I begin? While this is billed as a memoir that Neill has written documenting his journey to recovery from being ready to kill himself to finding a path forwards, this is far more than that. I actually found that quite a minor part of the book – instead I was equally entranced and horrified by the stories of the African orphans living in Rainbow who live with being HIV+. Ted’s time there included the introduction of antiretrovirals (ART) and the lengthening of the children’s lives – so that they could live into adulthood. That of course is a very positive outcome, but not available for all children because it is so expensive and there are so many affected by this insidious disease.
First off, there are lots of interesting (and horrifying) facts about the true amount of plastic in the world. Then there are practical and accessible ways to approach quitting plastic. Something I found particularly good was that each tip comes with easy, medium, hard, and ‘it’s personal’ symbols. Just a few little steps can make a huge difference. As per the starfish parable – it makes a difference to that one (
I hoped that this book would discuss how to exploit people as media. Instead it reads as a list of facts with no actual argument. My wife got half way through this book before she gave up and needed to rant to me about it. She did read the second half (no other books on offer at the time) which had more details and practicality in terms of what will happen next eg. ‘getting lots of likes’ is the way that things are heading.
What I thought I was going to get out of this book was a series of interesting, respectful stories about funerals Wilde had directed. Instead I encountered a memoir that aimed to dispel a negative ‘death narrative’ and restore a knowledge of death as inevitable, but not bad. While there are some stories, this book is more about how Wilde has changed his attitude towards God and religion since being a child afraid of hell through to being an adult who sometimes suffers from compassion fatigue.
Meg Jay has really delved into this topic with insight and sensitivity. Some of the chapters really resonated with me, even as I struggled with the concept of the horrible human circumstances that some people grow up with (eg. sexual/physical/mental abuse, neglect or alcoholism). The statistics on how many brilliant people come from adversity were really eye opening.
I put off reviewing this book because I wanted to cook some things out of it to really get a feel for its usefulness. In the end though, I didn’t cook anything out of it because I just didn’t have the motivation to go search out the ingredients, and I also don’t eat many of the items in it (like slices or some veggie dishes).
I started reading this book, and then put it down in favour of something else. When I picked it up again, I had to start from Chapter 1 because I honestly didn’t remember what came before that. That first chapter is one of the most interesting ones – what I would think of as true ‘shapeshifters’ such as the biology behind the myth of werewolves. After this there are discussions of pregnancy, menopause, tattoos and other body changes. Which are interesting, but just not what I expected.